What to Do After a Workplace Injury – A Step-by-Step Guide from a Sydney Work Cover Doctor and GP.
- Sydney Injury Doctors
- May 2, 2023
- 2 min read
Updated: Mar 5

Experiencing a workplace injury can be challenging, but following the right steps can help ensure a smooth recovery and return to work. Here’s a general guide on what to do if you get injured at work.
Step 1: Report the Injury to Your Employer
Notify your employer, manager, or supervisor as soon as possible about the injury.
Ensure the incident is recorded in the workplace injury register.
If emergency care is needed, seek medical attention first and inform your employer afterward.
Step 2: Seek Medical Attention from a Doctor or GP
It’s important to see a doctor or GP to assess the injury and determine the best course of action.
Some doctors have more experience with the WorkCover system and may be able to assist with the necessary documentation.
If your injury affects your ability to work, the doctor may issue a Certificate of Capacity, which is typically required for a WorkCover claim.
Step 3: Submit a WorkCover Claim
Your employer should provide you with a WorkCover claim form to complete.
The Certificate of Capacity and claim form should be submitted to your employer and insurer.
If you need guidance, a medical professional, case manager, or legal expert may be able to assist.
Step 4: Follow Your Treatment & Recovery Plan
Attend follow-up medical appointments to monitor progress and adjust treatment as needed.
The doctor may recommend physiotherapy, imaging (X-ray, MRI), or specialist care depending on your injury.
Your doctor may also reccomend modified duties at work or some time off work depending on your situation.
What If I Cannot Return to Work?
If your injury prevents you from returning to your previous role, your GP, rehabilitation provider, and return-to-work coordinator will assess your condition and explore alternative options.
You may be referred for further medical assessments, functional capacity evaluations, or specialist consultations to determine your long-term work capacity.
If ongoing medical issues prevent any form of work, you may need to discuss options with your insurer, case manager, or legal advisor regarding long-term compensation or benefits.
Need Medical Care for a Workplace Injury?
If you've been injured at work, it's important to see a doctor or GP for assessment and treatment. Some medical professionals have experience managing WorkCover claims and can help guide you through the process.
📅 Book an appointment with a Sydney Work Cover doctor to discuss your workplace injury and recovery options.
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